Effective Date: 27/12/2024
1. Introduction This Privacy Policy describes how Algarve Ltd (“we,” “our,” or “us”) collects, uses, and protects your personal data when you use Quote Away AI (“the Service”). By using the Service, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the Service.
2. Data We Collect We collect the following types of information:
2.1 Information You Provide Directly:
- Account details such as name, email address, and payment information when you register for the Service.
- Data inputted into the Service to generate quotes or social media posts.
2.2 Automatically Collected Information:
- Log data such as IP address, browser type, device information, and usage patterns.
- Cookies and similar technologies to enhance user experience and analyse Service performance.
3. How We Use Your Data We use your data to:
- Provide and improve the Service.
- Process payments and manage subscriptions.
- Respond to inquiries and provide customer support.
- Analyse usage trends to enhance Service functionality.
- Comply with legal obligations.
4. Sharing Your Data We may share your data with:
- Payment processors (e.g., Stripe) to manage billing and subscriptions.
- Service providers who assist in operating or improving the Service.
- Legal authorities, if required by law or to protect our rights and users.
We do not sell your personal data to third parties.
5. Data Retention We retain your personal data as long as it is necessary to provide the Service and comply with legal obligations. Once your data is no longer required, we will securely delete or anonymize it.
6. Your Rights Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal requirements.
- Restriction: Request to limit the processing of your data.
- Portability: Request a copy of your data in a machine-readable format.
- Objection: Object to the processing of your data for specific purposes.
To exercise your rights, contact us at info@quoteawayai.com
7. Data Security We implement robust security measures to protect your data from unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.
8. International Data Transfers If you are located outside the United Kingdom, please note that your data may be transferred to and processed in the United Kingdom or other countries with different data protection laws. By using the Service, you consent to such transfers.
9. Changes to This Privacy Policy We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the Effective Date and, where appropriate, providing additional notice. Continued use of the Service indicates your acceptance of the updated Privacy Policy.
10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Algarve Ltd 71-75 Shelton Street London, Greater London United Kingdom, WC2H 9JQ Email: info@quoteawayai.com
Thank you for trusting Quote Away AI!